Steph Gray (@lesteph) from Helpful Technology said
There are specific skills needed to engage in networks like Twitter and Facebook effectively as a corporate organisation, but until now its been hard to train in a realistic way. The Simulator offers a secure environment that we can tailor to local situations, reflecting local media and specific local forums as necessary. Exercise control staff can interact dynamically in the platform, responding to social media updates from other participants and maintaining their own corporate presences.
Weve run successful, highly-realistic exercises that really stretch comms teams in the public and private sectors and we think that the package has a lot to offer emergency responders.
Helpful Technologys platform is a great tool to really test the communication aspects of plans. It can be used to deliver an exercise focused entirely on the online aspects of an incident or to provide an online environment as part of a wider live or desk exercise. Im thrilled that, working in partnership, we can offer a completely seamless exercise design, implementation and review service to the emergency planning community.