The government recently published a set of FAQs on the process to leave the EU. I offered some alternative answers.
FAQs are an annoying conceit much of the time which is why the Government strongly discourages their use.
The introduction to this page grated on me in particular
we have compiled answers to the questions we get asked most about the UK’s departure from the European Union
“The questions we get asked most”
Because in my experience FAQs are based on the questions we wished you would ask us.
So I asked the Department to tell me how many times they had been asked each of these questions. And the said the information was exempt because it would cost more than £600 in staff time to calculate.
Which means of course they didn’t already know the answer.
They didn’t need to say this of course. They could have said “questions we often get asked”, or “commonly asked questions”.
In the scheme of things does it matter?
Probably not. But is it too much to ask for attention to detail in this, of all, Government departments?